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FAQs

Who We Are & What Inspires Us

Q: Where does the name “Dye is Cast” come from?
A:Alea iacta est (“The die is cast”) is a Latin phrase attributed by Suetonius (as iacta alea est) to Julius Caesar on January 10, 49 BC as he led his army across the Rubicon river in Northern Italy. With this step, he entered Italy at the head of his army in defiance of the Senate and began his long civil war against Pompey and the Optimates. The phrase has been adopted in many other languages to indicate that events have passed a point of no return’ (excerpt taken from Wikipedia). We also like to think of it as once we cast dye onto some yarn we more or less leave its ultimate color results to chance. It's always fun and often delightfully surprising. :)

Q: What’s the inspiration behind your yarn colors and their names?
A: We’re inspired by almost anything and everything. Sometimes the colors that emerge as the yarn is lifted from the pot tell us what the yarn should be named. Melissa is also a huge fan of nature, the paranormal, supernatural, macabre, food, sports, underground music, cats and silly puns.

Q: Where are you guys located?
A: We’re located in Philadelphia, PA, USA.

Q: Where else can I find your yarns?
A: Our yarns are currently available for purchase online through this shop and our Etsy Shop DyeIsCastYarns.

Q: Are your yarns available for wholesale?
A: Yes, we are currently accepting wholesale accounts from online yarn retailers and brick and mortar LYS which we feel would be a good fit for our unique artisan hand dyed yarns. Please see our Wholesale page for more information.

Q: Do you offer designer support?
A: Yes, we offer yarn support to designers working on knitting or crochet patterns exclusively with our yarns (the pattern page uploaded to Ravelry must list our yarns as the ones used in the design in order to qualify for yarn support). Please contact us with your design idea, expected time frame of pattern completion, your Ravelry profile so we can view your previous body of work, your yarn request and contact information. Please note that many of our yarns are dyed to order and may take up to 2 weeks before they can be shipped to you. We look forward to seeing what you come up with! :)

 

Our Yarns

Q: Does one person really hand dye all these yarns?
A: Yes, Melissa hand dyes all the yarns.

Q: What should I make with these yarns?
A: You can make anything your brain can think up and your heart desires. Here are just a few ideas and suggestions: Our Fingering weight and sock yarns are great for shawls, wraps and socks. DK weight yarns make great wraps, scarves and lightweight cowls. Worsted weight yarns are great for hats, scarves, gloves, heavier wraps and shawls. Bulky weight yarns are wonderful for making soft and cozy hats, scarves, cowls and other quick-knit projects. See what your fellow knitters (and crocheters) are creating with our yarns by clicking on the "project" tab for each of our yarns on Dye is Cast Yarns' yarn page on Ravelry.

We also have an exclusive line of knitting patterns designed to showcase the beauty of our artisan hand dyed yarns at Dye is Cast Yarns Designs. Patterns can be viewed and downloaded on our Dye is Cast Yarns' pattern page on Ravelry and are also available on Craftsy.

We'd love to see what you're making! Tag us with #dyeiscastyarns on Instagram & Twitter and add your projects to Ravelry.

Q: What do your yarns look like once knit or crocheted?
A:
We have a Yarn Swatches page where you can see both knit and crochet samples of our speckled, gradient/ombre (dip-dyed) and variegated yarns to get a better idea of what they'll look like in your project.

Q: I need more yarn for a project I’m working on. I only see 1 available in the color I want. What do I do?
A: We can certainly set up a custom order for you and dye enough yarn for your project. Please allow about two weeks for all yarn to be dyed before it can be shipped. Hand dyed yarns vary slightly from skein to skein so this is the best way to ensure that you have the closest colors possible for your project. Also, when working on large projects requiring you to use several hanks or skeins of yarn, make sure to alternate yarns every other row for a more even appearance.

Q: I'm a total yarnaholic. Do you guys offer discounts to customers who purchase loads of yarn?
A:
While we don't offer wholesale accounts to our customers, we do have a reward points program for our "dye-hard" customers. Click on the red tab that reads "Earn Points" at the bottom of our website to see how the program works and to sign up.

Q: Can you send my yarn already wound into a cake?
A: Yes, we sure can free of charge. Just let us know.

 

Payments, Shipping & Return Policies

Q: What payments do you accept?
A: We accept all major credit cards and PayPal as methods of payment.

Q: How soon can I expect my order to arrive?
A: We ship all our ready to ship yarns via USPS First Class Mail 1 to 2 business days after your order is placed. Shipping times on international orders vary according to destination. Custom and dyed to order yarns take up to two weeks before they can be shipped out.

Q: What is your return policy?
A: If you’d like a refund or exchange please contact us within 30 days of the purchase date. Yarn must still be in its original condition (in a hank and not unwound) in order for it to be eligible for a refund or exchange. Please send an email to contact@dyeiscastyarns.com for instructions on where to send your yarn to. Please note that you will be responsible for paying for your own shipping costs for returning your item.

 

 

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